WHAT IS A VOLUNTEER?
“…An important expression of citizenship and essential to democracy. It is the commitment of time and energy for the benefit of society and the community and can take many forms. It is undertaken freely and by choice, without concern for financial gain...” The Volunteering Code of Practice
HOPE is geared at volunteers of all ages.
OUR VOLUNTEERING VALUES INVOLVE
OUR RECRUITMENT PROCESS
All volunteers will receive an induction that will include:
Additional training and induction for each role will be identified by the coordinator, this may include a risk assessment.
WHAT IF THINGS GO WRONG DURING HOPE?
Volunteers, although valued by our organisation, are not employees and have no contractual obligation to the organisation. If an issue arises the coordinator(s) will speak and listen to the volunteer, this may lead to agreements about changes in behaviour or expectations which will be monitored and reviewed.
If the coordinator(s) or the volunteer feel that there is no resolution to the issues then the volunteer will be asked to leave.
If a serious issue such as theft, violence or a safeguarding issue arises the volunteer will not be given time to change behaviour but asked to leave immediately as they are no longer supporting the aims and core values of the organisation.
CAN I REQUEST A REFERENCE?
Our organisation values and respects the motivation and skills of our volunteers and will be happy to provide a reference.
HEALTH & SAFETY
We have a duty to look after the safety and well-being of our volunteers.
This means we will make sure that appropriate precautions are taken to control and manage any significant risks, including having support sessions, training and information about any relevant health & safety policies and procedures.
Like employees, volunteers must take reasonable care for their own health and safety and the health and safety of others who may be affected by what they do, or omit to do, while volunteering. Volunteers must also co-operate with our organisation in carrying out any duty or complying with any requirement imposed by relevant health and safety laws.
Our Organisation will indemnify (this means "cover") its volunteers against claims made against them for injury or damage as long as the volunteer:
CONFIDENTIALITY & DATA PROTECTION
During induction all volunteers will be made aware of their rights under Data Protection law and the importance of respecting the confidential nature of our business, particularly in the case of sensitive information about children, young people or vulnerable adults that volunteers may have access to.
Volunteers must be made aware that any information they produce during their time volunteering may be made available to the public, if asked, under the Freedom of Information Act 2000. Volunteers must not have access to personal information for colleagues, children, young people or vulnerable adults unless it is deemed necessary by the coordinator, for example in case of a medical condition that staff and volunteers should be aware of such as diabetes or epilepsy.
CAN VOLUNTEERING AFFECT MY BENEFIT CLAIMS?
The Department for Work and Pensions (DWP) states that: "You can volunteer for as many hours as you want, as long as you still meet the conditions to get your benefit or tax credit."
As legislation varies over time it is always best for volunteers to check the latest information either with their benefits advisor or on the website www.dwp.gov.uk - it is the volunteer’s responsibility to do this.
Our organisation asks that volunteers do not smoke whilst volunteering so when entering or leaving the building please do not smoke.
DRUG AND ALCOHOL POLICY
Volunteers should not be under the influence of drugs or alcohol whilst volunteering within our organisation, on its grounds or supporting our activities.